The Hot Tub Club is based in Oregon, but has fulfillment centers across the United States for fast and efficient delivery to our customers.
Founder, Brent Neely grew up the pool and spa industry. He was putting in "volunteer" hours at the store that his great-grandfather when he was a kid. He spent many years working in the chemical lab problem solving and educating thousands of customers how to safely and easily maintain the water balance in their pools and spas. He moved through almost every position in that company. So he understands the pool and spa industry inside and out.
He left that business to move across the state and raise his children in a more rural setting, where Brent and his wife now own and operate Rocky Rim Ranch. In their spare time they work on the ranch and raise their five young children.
He leveraged his industry connections and knowledge to found one of the fastest growing pool and hot tub companies in the country, the Hot Tub Club. He believes in giving the same customer service and value to a customer as if they walked into his store. But in the new digital world this service can be offered to a customer from and to anywhere in the world.
So if you need help feel free to hit the chat button and there is a good chance you will get Brent directly. Also, don't be surprised if you get a phone call after you receive your order to make sure you are 110% satisfied.
We look forward to earning all of your business!
Hot Tub Club
103 SW 1st St
Enterprise, OR 97828